The following Purchase Terms and Conditions are designed to ensure your satisfaction and understanding of the purchase process on Losboletos.net If you have any questions about the information below, please contact us. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket as well as any applicable terms which the venue imposes. LosBoletos.net acts as the ticketing agent of those who are promoting or otherwise providing the events for which you purchase tickets, such as venues, artists’, promoters . LosBoletos.net facilitates your purchase of an Event Provider’s tickets via www.losboletos.net. losboletos.net sells tickets on behalf of Event Providers, which means we do not set ticket prices or determine seating availability. Losboletos.net does not control this inventory or availability. Order Confirmation If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with losboletos.net Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Losboletos.net will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. Convenience Charges and Order Processing Fees Tickets purchased on losboletos.net are typically subject to a per ticket convenience charge for service and a non-refundable per order processing fee. In many cases, delivery charges may also be owed. Amount of Tickets Per Customer or “Ticket Limits” When purchasing tickets on losboletos.net, you are limited to a specified number of tickets for each event (also known as a “ticket limit”). This limit is posted during the purchase process and is verified with every transaction. If a ticket limit is posted during the purchase process, please note that this policy is in effect at the request of the Event Provider and is to discourage unfair ticket buying practices. Canceled and Postponed Events Occasionally, events are canceled or postponed by the promoter, , , band or venue. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for that event. For exact instructions on any canceled or postponed event, please check the event information online losboletos.net. If you purchase a ticket through losboletos.net, and a refund is issued, then losboletos.net will most likely give you a refund by issuing a credit to the credit card that you used to purchase that ticket. losboletos.net acts as the agent of the Event Promoter and as such typically only offers refunds and/or exchanges based on the Event Promoter’s instructions. Losboletos.net, is not obligated to issue a refund except to the extent that the Event Promoter responsible for bringing you the event (1) instructs us to issue a refund, and (2) provides us with the funds necessary to issue refunds. In order to receive a refund or an exchange that may be offered, you will have to comply with the Event Promoter’s instructions or deadlines, which, along with the decision about whether or not to issue a refund or an exchange, may be at the Event Promoter’s discretion. If losboletos.net issues you a refund for a ticket, it will issue a refund of the ticket’s face value paid (or, if a discounted ticket, then instead the discounted ticket price paid), the facility fee and all convenience charges. In no event will delivery charges or any other fees or amounts be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund. Losboletos.net will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event. If an event is canceled, please contact firstname.lastname@example.org for information on receiving a refund. If the event was moved or rescheduled, the Event Promoter may set refund limitations. Contact email@example.com for exact instructions. Please make sure to include/provide your account number so we can expedite your refund if applicable. Opening Acts Opening acts or guests may sometimes tour with headlining performers. LosBoletos.net is not always made aware of opening acts or the length of their performances. These opening acts are subject to change or cancellation at any time without notice. No refund will be owed if an opening act is changed or canceled. Special Provisions Applying to LosBoletos.net. The following applies only to tickets to events that are purchased through LosBoletos.net: If you purchase tickets through LosBoletos.net to an event located in Illinois, you will receive a refund of the amount you paid for that resold ticket if: (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its description on this web site, or (d) you failed to receive that ticket. Billing Information Verification Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that will cause an order to be canceled. In these cases, please verify your billing address with your bank and/or credit card issuing company before making another purchase attempt. Delivery Options Different combinations of delivery methods may be offered, depending on factors that include the venue or country where the event is to be held, the country in which you live, how much time is left before the event starts, whether it is a holiday season and the nature of the demand for the event. Please carefully review the list of delivery methods offered during the purchase process. Generally, some of the following delivery methods may be offered, subject to additional restrictions some of which are described further below: Standard Mail – for events that occur in the United States, but only if you make your ticket order at a time that is sufficiently before the date of the event. If the event is in the United States, then you will only be able to use this method if you have a United States billing address. Paperless Ticket – this may be the only delivery option available for some events that occur in the United States. If the amount you pay for a ticket is incorrect, regardless of whether this is because of an error in a price posted on the website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date, or you are able to order a ticket that was not supposed to have been released for sale, then LosBoletos.net will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of the website or other LosBoletos.net operated system. Multiple Browser Windows When ordering tickets online with LosBoletos.net, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration. Limitation of Liability You assume all risks incidental to the event for which a ticket is issued, whether before, during or after performance, and you waive any claims for personal injury or death against LosBoletos.net, its management, officers, directors, owners, employees or agents on behalf of yourself and any accompanying minor. License; Ejection and Cancellation; No Redemption Value Event Providers reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Provider rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash. Recording, Transmission and Exhibition You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to LosBoletos.net and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. You Are Subject to Search You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers. Unlawful Re-Sale of Tickets; Commercial Purposes Unlawful resale of tickets (or attempted resale) is grounds for seizure and cancellation without compensation. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by the Event Provider, provided that even if such consent is obtained, any use of LosBoletos.net trademarks and other intellectual property is subject to Losboletos.net written consent. Code of Conduct You agree that you will comply with all applicable laws, rules and regulations, and that you will not: Restrict or inhibit any other person from using the Site; Use the Site for any unlawful purpose; Express or imply that any statements you make are endorsed by us, without our prior written consent; Impersonate any person or entity, whether actual or fictitious, including any employee or representative of our company; Submit (a) any content or information that is unlawful, fraudulent, libelous, defamatory, or otherwise objectionable, or infringes our or any third party’s intellectual property or other rights; (b) any non-public information about companies without authorization; or (c) any advertisements, solicitations, chain letters, pyramid schemes, surveys, contests, investment opportunities or other unsolicited commercial communication; Submit, or provide links to, any postings containing material that could be considered harmful, obscene, pornographic, sexually explicit, indecent, lewd, violent, abusive, profane, insulting, threatening, harassing, hateful or otherwise objectionable, includes the image or likeness of individuals under 18 years of age, encourages or otherwise depicts or glamorizes drug use (including alcohol and cigarettes), characterizes violence as acceptable, glamorous or desirable, or contains any personal contact information or other personal information identifying any third party; Submit, or provide links to, any postings containing material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability; Engage in spamming or flooding; Harvest or collect information about Site users; Order a number of tickets for an event that exceeds the stated limit for that event; Use any password or code to participate in a presale or other offer on the Site if you did not receive the password or code from us or if you violate the terms of the presale or offer; or Use any area of the Site for commercial purposes, such as to conduct sales of tickets, products or services. Ownership of Content and Grant of Conditional License The Site and all data, text, designs, pages, print screens, images, artwork, photographs, audio and video clips, and HTML code, source code, or software that resides or is viewable or otherwise discoverable on the Site, and all tickets obtained from the Site, (collectively, the “Content”) are owned by us or our licensors. We own a copyright and, in many instances, patents and other intellectual property in the Site and Content. We may change the Content and features of the Site at any time. Picture, logos, videos are property of their respective owners and we do not claim authority over them.